Well....I don't see him "BASHING" at all. He paid good money for a product and it was a pain in the butt on his transaction. I've dealt with Mike myself and had no problems but...there's always that first one. Not answering emails is not a good thing in any business. Especially in the cottage industry. Also...at the end of the day...when you pay for a product...you expect to get it with NO hassles. No mater what it is.
DITTO.....
I use feed back like this to determine how and where I will be spending my disposable income....whether its a few bucks or a few thousand , I take things like this into consideration. If this is an isolated incident , and lets hope that it is, it will be long forgotten before too long by anyone who either read this or responded.
Its quite apparent that the U.S. postal services
antiquated sorting and handling equipment is to blame here, but still that doesn't excuse the fact that no additional protection was used.